Privacy Policy

We thank you for visiting our Web site. We want you to feel comfortable about the personal information you may provide to us while transacting business with KratomTherapy.com. We urge you to read this Privacy Policy carefully so that you understand how we may collect information from you and how that information may be used. By using our Web site, you agree to the terms of this Privacy Policy.

The Information We Collect
KratomTherapy.com collects personal information on you only in specific circumstances. Personal information is information that can be used to identify you personally. We collect the Personal Information on our on-line registration forms which are accessed using SSL (Secure Socket Layer) to ensure that the data is transferred securely. This information may be used to contact you regarding your account with KratomTherapy.com. You can opt-out from receiving information from KratomTherapy.com or request that we delete any personal information we may have collected about you (e-mail address, credit card number, other registration information, etc.) from our database by contacting us directly using any of the following methods:

Contact us via email at: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it.
Give us a call at: 805.473.3377

Cookies
KratomTherapy.com may also use "cookies" to enable us to store information and possibly prepare customized pages or other personal aspects of the Web site. "Cookies" are small files that we transfer into your computer drive that tells us, on an anonymous basis, how often someone visits our site and where they go within our site. Your browser software can generally be set to reject all cookies.

Children's Privacy
We are committed to protecting the privacy of children. We do not collect Personal Information from anyone who we actually know to be under the age of 18.

Disclosure of Information
Except as provided in this Privacy Policy, or as specifically agreed to by you, we do not share your Personal Information with third parties. There may be instances where we may have to release such Personal Information, however, in order to comply with a valid legal requirement (e.g., a regulation, a search warrant, a court order, etc.), in which case we will notify you unless doing so would violate a law or a court order.

We may disclose Personal Information to our affiliated entities or agents, who will treat the Personal Information in accordance with this Privacy Policy.

Web Site Security
KratomTherapy.com wants to ensure that your personal information is kept as secure as possible. If you provide us with personal information or a credit card in order to access secure or premium areas of our site, we will utilize industry standard "Secure Socket Layer" (SSL) encryption. SSL is the most common, and most secure method, of transferring both financial and Personal Information from your Web browser to a remote server. We are also PCI compliant through Trustwave.

Updating Your Personal Information
You can always request that we update any Personal Information we may have collected from you. You may contact us directly using any of the following:

Contact us via email at: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it.
Give us a call at: 805.473.3377

In the event that we implement significant new uses of the Personal Information, we will notify you and seek your consent prior to implementing such changes. We may also make other changes to this Privacy Policy that will not generally affect our use of the Personal Information. You should check this Privacy Policy regularly for any future changes, and if you don't agree to the revised terms contained in such Privacy Policy, simply exit our Web site immediately.

We thank you for taking the time to review this important information.

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Shipping Notice

All of us at kratom therapy know how important your package is, we will do our best to get all orders placed before 3pm out same day. Due to high volumes orders can take 24 to 48 hours to ship, your patience is greatly appreciated. Orders are not shipped on Saturdays and Sundays. UPS does NOT ship to P.O. Box - "We suggest using UPS to ensure on time deliveries, as USPS tends to vary on delivery times. Please remember! Kratom Therapy currently will not ship to Arkansas, Alabama, Indiana, Vermont, Wisconsin, or Tennessee. We sincerely apologize for any inconvenience this may cause! We are not the shipping courier, as much as we would like to be one!"